Refund window
On Anthem, Platinum or Legacy you can request a full refund within 7 days of a new purchase or renewal, as long as no release has yet been distributed to stores under that billing cycle. Once a release has gone out on the cycle you are asking to refund, that cycle's fee is no longer refundable — delivery and store-side processing have already happened.
Debut is free, so there is nothing to refund.
Renewals and downgrades
Paid plans renew annually unless cancelled before the renewal date. Cancelling stops the next renewal; it does not refund the current active term unless the 7-day window above still applies. There is no partial-term proration on downgrades.
How to request
Email support@revocle.com from the address on your account with your payment reference and the reason. Approved refunds return to your original payment method, typically within 7–10 business days. Full detail is in the Refund & Cancellation Policy.